Adashi Software Support

Phone Support

If you have an active Adashi software maintenance contract, you can reach Adashi software support directly:
(1) 877.563.9980 (USA) M-F 9:00 am to 5:00 pm – Eastern Time (excluding holidays)

Technical Support: ext. 3

If the 877 number has an issue, please call our Technical Support department directly at 734-402-8187

Maintenance & Support Policy

Organizations with active support receive unlimited technical support and software upgrades.

Our Community Forums and Knowledge Base are available for all to use.

Software Training

Software Training is available to all Adashi users. Web seminars, online guides, and support videos are also available. All Adashi products are designed to be intuitive and easy-to-use to minimize the need for special training. However, every public safety agency has different needs and requirements. Adashi can customize our training services to your organization’s needs. Contact us to receive a quote.

Frequently Asked Questions

Check out Adashi’s software FAQs, and feel free to reach out to us with any specific inquiries not covered below.

RollCall Release Notes

On this page, you will find resources to help you familiarize yourself with the new and improved features of RollCall including the detailed release notes and a set of helpful videos to walk you through the most significant new feature additions and changes.

First Response MDT Release Notes

The latest version Adashi First Response MDT (5.0) is now available! On this page you will find resources to help you familiarize yourself with the new and improved features, including the detailed release notes and a set of helpful videos to walk you through the most significant new feature additions and changes.

Learn more about our solutions for Fire & EMS