Modern Tools Supporting Service Excellence

Our innovative community engagement solutions transform the way public safety agencies implement community-led policing by engaging and communicating with their communities, reporting parties and victims.

Improve Public Safety

Empower your officers and increase your capacity to serve by adding automation and better insights.

Enhance Efficiency & Effectiveness

Reduce call wait times, keep crime victims updated with automatic updates based on agency workflows.

Increase Trust & Cooperation

Strengthen community relationships through enhanced customer service and greater transparency.

Our
Solutions

 

  • Versaterm CommunityReport

    Give community members a higher level of care by simplifying non-emergency reporting, powered by a CCJS-compliant conversational AI.

  • Versaterm CallTriage

    Our virtual call-taking agent provides AI-powered prompt and smart service to non-emergency reporting parties, making community members feel served and heard.

  • Versaterm CommunityConnect

    Automate reporting party updates, provide enhanced victim care and gather community feedback to maintain excellent service and relations with your community.

  • Versaterm Public Portal

    Create ongoing engagement with regular requests for feedback on interactions and service while providing automatic updates on the status of their comment or complaint.

CASE STUDY

York Regional Police Achieves Service Excellence Using Versaterm CommunityConnect

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THE LATEST FROM VERSATERM

Case Study

Improve Police-Community Interactions by Measuring Them with Versaterm CommunityConnect

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Case Study

How Versaterm CommunityConnect is Helping Agencies Respond to the COVID-19 Threat

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Blog

Empowering the Future: Women in Policing Share Their Journeys

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Better Serve Your Community

Explore your options for strengthening community engagement and involvement.