Easily Manage Complaints and Compliments
Empowers public safety agencies to strengthen community trust through transparent, streamlined feedback management. This highly customizable, public-facing portal enables people to submit compliments, complaints or general feedback directly through a branded website. The solution delivers automatic email and text updates as the submission moves through the Professional Standards process, reducing manual effort and keeping community members informed in real time.
Public-facing portal to optimize efficiency and operations
Keep community members informed throughout an investigation with automatic, real-time notifications; from initial receipt of their complaint to the final outcome.
Easily collect public feedback to benefit your agency
Streamline the collection of community feedback to help maximize agency interactions with the public to increase agency transparency.
Simple and configurable website to promote engagement
Quickly and easily configure your Versaterm Public Portal website with agency branding to encourage community engagement initiatives.
Solution Overview
Seamless Integration
Easily integrate with the Versaterm IAPro NextGen application to reduce manual entry errors and save time.
Automatic Notifications
Provide email and text notifications throughout the investigation as complaints are kept up to date and responded to in a timely manner.
Collect Public Feedback
Create ongoing engagement by enabling the public to submit complaints and other feedback through a highly configurable public-facing website.
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Ready to Learn More?
Learn how Versaterm Public Portal can enhance the relationship between your first responders and the people they serve.
