Professional Standards Software

Supporting Today’s High Expectation Environment

Uphold the integrity and reputation of your agency with the world’s leading Professional Standards solution. Our solution is used by over 1100 agencies in four countries and is designed to support patrol, command and supervisors on the front lines as well as Internal Affairs units. Streamline your Professional Standards processes to save time and resources.

Provide positive experiences for community members

Public safety operates in an environment of more scrutiny than ever; build trust and goodwill with your community and employees alike with transparent, proactive feedback management features.
Identify and support personnel with early identification

Stay ahead of employee conduct and behavioral patterns with threshold-based alerts and comprehensive tools to monitor, track and investigate areas of concern.
Streamline case management with advanced visual indicators

With an intuitive interface, built-in analysis tools and automated reminders, Versaterm IAPro enables investigators and supervisors to focus on performance improvement and timely resolutions to every case.

Versaterm IAPro

Used by 1100+ Agencies Across 4 Countries

Solution Overview

The Versaterm IAPro solution is a set of specialized applications designed to support Professional Standards, front-line uniform and supervisory elements of an organization.

Supervisory Note-Taking

Our companion product, Versaterm MakeNote, links free-form text to a specific employee, who is notified and can review and comment; notes follow employees through reassignments or changes in supervisors, providing continuity and support for performance evaluations.

Public-Facing Portal

Versaterm CommunityComment—a highly-configurable website designed to take in complaints, compliments and feedback from the public—keeps community members in-the-loop, with automated email and text notifications on the next steps by the agency.

Advanced Reporting

Statistical reports and charts are built into Versaterm IAPro, along with a simple-to-use, ad-hoc report builder that accesses real-time data. This enables agencies to generate reports on a variety of metrics including caseload, clearance rate, and disciplinary actions.

Fully Integrated Applications

Versaterm IAPro links with Versaterm BlueTeam and Versaterm EIPro to streamline workflows throughout an agency, enabling supervisors, command staff and internal investigators to quickly gather all relevant performance information for review.

Automated Correspondence & Forms

Pre-configured templates make producing standard forms and letters quick and easy. For custom documents, there are over 150 data elements such as citizen name, assigned investigator, and many more available. All these templates are easy to create and add to your system – no specialist training required.

Access and Security Controls

Control and audit user access to Versaterm IAPro; multi-level access screening and background usage logging ensures only authorized users can view and use the data. Multi-layered information filtering, feature access restrictions and “stovepipe” screening are included.