Integrated with Versaterm RMS
Give community members a higher level of care by simplifying non-emergency call reporting. Streamline non-emergency workflows by automating NIBRS or CCJS-ready reports; using AI-guided interviews, ensure every request is promptly reviewed and addressed.
Conversational AI-guided virtual investigator
Community members can effortlessly submit their report via web or mobile app and receive automatic updates, enabling flexible communication through a multilingual process.
Boost your service capacity and integrate with your RMS
Seamlessly share your data between systems with Versaterm’s RMS as an add-on module, with a version available for agencies with a third-party RMS.
Transform non-emergency reporting with copilot assistance
Utilize a powerful conversational AI system that listens, asks questions and adapts throughout the virtual investigation, submitting a report with zero wait time.
Non-Emergency Workflow Automation
Solution Overview
Multiple Channels
Community members can submit a report by web and mobile app and can even continue a partial submission. Non-emergency callers gain the flexibility to interact with your agency through their preferred channels.
Multilingual Capability
Serve all community members with multiple language support, helping to build trust and support inclusivity; languages include Spanish, Arabic, French, Hindi, Korean, Chinese and more.
Virtual Interviewing
Conversational AI asks questions and adapts based on responses; reporting parties are encouraged to tell their updates and stories “in their own words.” Enable efficient, personalized communication through AI-guided investigative interview.
Transparent Communications
Reporting parties receive personalized attention and regular updates, providing confidence in the process and outcomes. Agencies can better serve victims and involved parties with prompt, accessible information.
NIBRS & CCJS Validation
During the interview process, the virtual investigator automatically generates a NIBRS or CCJS-compliant report, ensuring reporting parties receive faster response and assistance.
Accelerated Report Queueing & Intake
The data structure matches Versaterm RMS for faster queuing while optional automatic transcription enhances report quality.
Partners We Serve
