Call Handling Made Easier
Record and manage calls efficiently to maximize the value of every interaction with your community and improve staff retention rates.
Designed to evolve with NG9-1-1 standards and trends
Organize, share and listen to your recordings anytime and anywhere with multiple security profiles that meet strong compliance standards.
Learn recording capabilities with personalized training
Record real-time text, screen, audio and geolocation with a solution and services designed to fit the needs of your call handlers.
Cross-platform compatibility support easy integration
Hardware and software solution options integrate with analog, digital and IP-based systems, elevated with 24/7 technical support and remote or on-site implementation.
Solution Overview
Multiple System Support
Versaterm Komlog integrates with IP telephony systems, call handling systems, dispatch consoles and radio systems from major brands.
Constructive Training Resource
Staff can feel supported while enhancing their skills, improving retention and performance.
Enhanced Security & Privacy
The browser-based interface uses a highly secure protocol and access levels can be set based on roles and rights.
Dispute Resolution Support
Reviewing archived recordings can establish timelines and accurately reflect interactions.
IP100 Recorder
The IP100 model is a 1U chassis server that can support up to 24 channels recording capability (analog). Interfaces are available for most audio sources, whether analog, VoIP, RoIP, telephone, radio or consoles. It comes in standard and pro.
Standard
- Up to 24 conventional channels (analog)
- Unlimited VoIP channels
- 1U Chassis, Processor E3, 16 GB RAM
- Hard disk 1 TB
- RAID-1 Software
- Windows 10
- 2 GB LAN ports and 4 USB ports
- Hot-Swappable disks
- Signal to noise ratio> 38dB
- Frequency response: 300-3400 Hz
- Echo suppression> 40 dB
- Simple power supply (non-redundant)
- Mounting tray on support
Pro
- All of the Standard features with the following upgrades
- Windows Server 2019
- Power supply redundant
IP350-G2 Recorder
The IP350-G2 model is a 2U chassis server. It can record up to 96 wired channels and an unlimited number of VoIp / RoIP channels.
Specifications
- Up to 72 channels recording capability (analog and digital)
- Unlimited VoIP/RoIP*
- 2U Chassis, Processor E5, 16 GB Ram
- Rack mountable enclosure
- 4TB Software RAID-1, Hot-Swappable drives
- 2GB LAN ports and 6 USB ports
- Windows server 2019
- Signal-to-noise ratio > 38 dB
- Frequency response: 300-3400 Hz
- Echo suppression 40 >dB
- Certifications: FCC, CE
NP8
The NP8 is a small version of the rack-mounted recorders. It has the same advanced options and features as our server models, however, it can be recorded from 1 to 16 channels (analog or VoIP).
Specifications
- Up to 16 analog channels recording capability (min. of 8)
- Analog and VoIP
- 10.1 inches LCD touch screen display for playback (optional)
- Integrated telephony interface
- 1 TB Harddrive and 16 GB Ram
- 2 GB LAN ports and 6 USB ports
- Signal-to-noise ratio >38 dB
- Frequency response: 300-3400 Hz
- Echo suppression >40 db
- Certifications: FCC, CE
IP Telephony
- CISCO UCM
- CISCO UCM Express
- Broadsoft Broadworks
- Avaya IP Office
- Avaya Aura
- Avaya CS1000
- Avaya BCM
- Asterisk
- All RFC 7866 Telephony
- ALL RFC 3261 Telephony
Call Handling Systems
- Airbus Vesta
- Intrado/WEST Viper
- Motorola Emergency Call Worx
- Komutel SIT/Komand Multimedia Softphone
Radio Systems
- Motorola Mototrbo
- NXDN Kenwood Gen 1&2
- Motorola Astro P25
- Kenwood Kairos DMR
Dispatch Consoles
- Motorola Mototrbo MCC7500
- Neocom Trbonet
- Avetc Scout
- Zetron Max Dispatch, Acom
- Telex IP224, 223
- Mindshare
- InterTalk
Brochure
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