Computer-Aided Dispatch (CAD) Software for Public Safety

A Modern Solution for the Next Generation

This intuitive, customizable computer–aided dispatch software with integrated GPS-aided routing supports a unified approach to incident management by removing “swivel chair” redundancies.

Support interoperability, multiple jurisdictions and NG9-1-1

Power a more efficient and coordinated response with a complete public safety CAD system that supports a higher level of care for your community and greater visibility and flexibility for responders and commanders.
Manage response expectations and keep first responders safe

Gain the advantage in every situation with a fast and reliable way to safely allocate personnel to the right locations.
Deploy on-premises or in the cloud to fit agency needs

Experience the same performance and workflows regardless of installation type because the system was designed specifically for the needs of 9-1-1 operators, dispatchers and other users.

Versaterm Computer-Aided Dispatch Software

Upgrade Your Public Safety CAD System for More Efficient and Coordinated Emergency Responses

Solution Overview

Your agency works diligently to manage response expectations and ensure the safety of first responders in the field. We prioritized the needs of emergency call centers first when designing our computer-aided dispatch software.

Infrastructure Flexibility

Along with CJIS-compliant cloud-based options, Versaterm Computer-Aided Dispatch (CAD) can support on-premises installations, allowing your agency to select the installation location and environment that is right for you.

Accelerated Responses

An intuitive interface speeds up dispatching and eliminates guesswork with a single click. Versaterm’s adaptable computer-aided dispatch system ensures that responders stay safe in the field by providing a fast and reliable way to allocate personnel to emergencies. Integrated automatic vehicle location (AVL) supports unit routing, recommendations and geolocation updates.

Enhanced Triage Capability

Advanced call triage system helps identify the proper call type for each incident so that the public gets the right response faster.

End-to-End Awareness

This enterprise-level solution has evolved to improve standardization, incorporate new data sources and increase transparency. Versaterm Computer-Aided Dispatch (CAD) integrates with Versaterm’s RMS and other public safety records management systems for seamless data sharing and enhanced interoperability.

Mobile-Ready Capability

Versaterm Computer-Aided Dispatch (CAD) includes two mobile extensions to help meet the evolving needs of emergency call centers and the communities they serve. With Versaterm’s mobile data terminal software (MDT), computer-aided dispatch capabilities are extended to your emergency vehicles. Additionally, Versaterm Mobile helps keep responders connected anytime, anywhere with a computer-aided dispatch extension to mobile devices.

Infrastructure Flexibility

Along with CJIS-compliant cloud-based options, Versaterm Computer-Aided Dispatch (CAD) can support on-premises installations, allowing your agency to select the installation location and environment that is right for you.

Accelerated Responses

An intuitive interface speeds up dispatching and eliminates guesswork with a single click. Versaterm’s adaptable computer-aided dispatch system ensures that responders stay safe in the field by providing a fast and reliable way to allocate personnel to emergencies. Integrated automatic vehicle location (AVL) supports unit routing, recommendations and geolocation updates.

Enhanced Triage Capability

Advanced call triage system helps identify the proper call type for each incident so that the public gets the right response faster.

End-to-End Awareness

This enterprise-level solution has evolved to improve standardization, incorporate new data sources and increase transparency. Versaterm Computer-Aided Dispatch (CAD) integrates with Versaterm’s RMS and other public safety records management systems for seamless data sharing and enhanced interoperability.

Mobile-Ready Capability

Versaterm Computer-Aided Dispatch (CAD) includes two mobile extensions to help meet the evolving needs of emergency call centers and the communities they serve. With Versaterm’s mobile data terminal software (MDT), computer-aided dispatch capabilities are extended to your emergency vehicles. Additionally, Versaterm Mobile helps keep responders connected anytime, anywhere with a computer-aided dispatch extension to mobile devices.

VERSATERM MOBILE DATA TERMINAL (MDT)

The Versaterm Mobile Data Terminal (MDT) extends CAD capabilities to agency vehicles. The intuitive interface provides users with a comprehensive array of tools for managing incident responses, communicating with the dispatch center and other units, performing call-related activities and querying information databases.

Versaterm’s mobile data terminal software for public safety supports user efficiency with meaningful real-time and historical data for calls and locations. Mapping (GIS and EagleView) and querying capabilities provide users with situational awareness before responders engage in an event.

Police officer using mobile data terminal software in his patrol vehicle

Versaterm Mobile

Versaterm Mobile delivers vital computer-aided dispatch information in real-time via smartphones and tablets, so responders are connected anytime, anywhere. As an extension of Versaterm Computer-Aided Dispatch (CAD), it delivers vital information in real time so that officers are prepared before arriving on scene. Responders stay continuously connected to dispatch and other responders with integrated maps showing points of interest, call location and responders’ locations.

This solution offers a multi-directional connection to dispatch. Responders can voice dictate notes for later use in building report narratives, and query information is automatically collected for report writing. Camera scanning can be used to read licenses, registrations and more, allowing officers and other responders to perform their job more efficiently and accurately.

Police officer using a mobile extension of computer-aided dispatch software on his smartphone in his patrol vehicle

Brochure

Versaterm Computer-Aided Dispatch

Gain quick access to information that keeps first responders safe by providing a fast and reliable way to allocate personnel to locations quickly and safely.

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