Introducing Versaterm CommunityTrust: A New Standard for Police Transparency

Most police agencies already have the data to answer their community’s questions. What they don’t have is an easy way to turn that data into something residents can actually read and trust, on an ongoing basis, without it becoming a second job for already-stretched staff.

That’s the gap we built Versaterm CommunityTrust to close.

Data Isn’t the Challenge. Translating It Is.

Ask most agencies how much crime happened last month, how calls for service were handled, or how quickly officers responded, and the information exists somewhere in their systems. The challenge starts after that. Turning operational data into something the public can understand usually means manual work, disconnected tools and ongoing maintenance that never really ends.

The people closest to this problem feel it in specific ways: Public information and communications teams spend hours translating raw operational data into readable content, then do it again every time something updates. Agency leadership wants greater public trust and accountability, but without taking on a new major initiative to manage. IT and technology leaders want to avoid adding yet another disconnected system to procure, integrate and support. And when a council member, reporter or court asks how the agency handles accountability, the answer can depend on who’s asked and which system they happened to pull it from.

None of this is a failure on the agency’s part. It’s a structural problem: the effort required to go from operational data to public-facing clarity doesn’t scale with the staff available to do it.

Why This Matters More Than Ever

Public expectations for transparency are rising, and the cost of falling behind is measurable. Publishing accessible data isn’t just good practice, it’s transparency by definition. When residents can see an agency’s performance for themselves, they don’t have to take the agency’s word for it, and that’s what actually drives trust. Agencies still doing this manually are falling further behind with every reporting cycle.

The Answer: Versaterm CommunityTrust

A product screenshot of Versaterm CommunityTrust.

Residents don’t think in terms of which software a department runs. They think in terms of questions. Versaterm CommunityTrust is a new platform built to solve this directly. It isn’t a new system agencies have to adopt. It’s a transparency layer built into the Versaterm platform agencies already run, turning operational data into a clear, public-facing experience automatically.

Built in, not bolted on. Versaterm CommunityTrust lives inside the Versaterm environment, drawing from Versaterm RMS, Versaterm DroneSense and Versaterm Advantage Standards & Wellness data. No new login, no new vendor contract, no separate system for IT to support.

From reactive to proactive. Without a system like this, transparency happens on the public’s terms: a records request comes in, a news story breaks, a council question lands and staff scramble to pull together an answer. With Versaterm CommunityTrust, the agency is already publishing the answer before anyone has to ask.

One source, one story. As Versaterm CommunityTrust extends across the platform, it becomes the single place an agency’s transparency data lives, instead of one dashboard for drone flights, a separate spreadsheet for complaints and a different process for records requests. One connected system means one consistent answer, no matter who’s asking.

What’s Coming First 

U.S. Versaterm RMS is the first priority. Initial topics include crime and incidents, calls for service, arrests and traffic and pedestrian stops and searches. Versaterm Professional Standards & Wellness Suite and Versaterm DroneSense are planned to follow, each extending the same framework rather than requiring agencies to build something new.

Build Public Trust Without Adding to Your Workload

Give your community clear answers about how your agency serves them, without pulling staff away from the operational work already on their plate. Connect with our experts to learn more about how Versaterm CommunityTrust gives your agencies a centralized hub to show their communities what they do and the outcomes they deliver.

Frequently Asked Questions

What is Versaterm CommunityTrust?

Versaterm CommunityTrust is an upcoming platform that will help police agencies publish clear and regularly updated information about their operations for the public to view. 

What’s the First Integration, and When Is It Launching?

U.S. Versaterm RMS is the first priority. A customer pilot is planned for October through November, with an initial general release targeted for December, starting with Versaterm RMS customers in the cloud. 

What Topics Will It Cover at Launch?

Initial topics planned for U.S. Versaterm RMS include crime and incidents, calls for service, arrests, and traffic and pedestrian stops and searches. 

What’s Coming Next?

Versaterm IAPro and Versaterm DroneSense are planned to follow U.S. Versaterm RMS, extending the same transparency framework to new topics over time. 

Who Will Control What Gets Published?

The agency will. Versaterm CommunityTrust includes a review and approval workflow so agencies decide what data goes public and when updates happen. 

How Is This Different From a Mapping Tool Like Esri’s ArcGIS Hub?

Mapping tools can display public data but aren’t built into an agency’s operational systems. Versaterm CommunityTrust is native to the same solutions agencies already use, so data will move into public pages without a separate integration effort for each system.