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Meeting Call Center Staffing Challenges with New Public Safety Tools

Public safety agencies are experiencing a significant surge in calls, placing strain on both emergency and non-emergency systems....

Back to School: Enhancing Safety for the New School Year

Law enforcement agencies on college campuses serve a specialized community that come with different expectations for service. However, no...

The Role of Data Collection and Reporting in Public Safety

First responders play a key role in their community's well-being by maintaining order and efficiently responding to emergencies....

Discovering the Magic of APCO 2024 and New Communications Tools

Public safety is evolving, and so are the tools and technologies that support it. At APCO 2024, explore how our solutions bridge the gap...

Smarter Data for Safer Communities: The Importance of NIBRS and CCJS

From the early days of paper crime logs to today’s sophisticated reporting systems, data has always played a central role in public...

Experience the Latest in 9-1-1 Communications with Versaterm at NENA 2024

Mobile devices, immediate service expectations and more have transformed emergency and non-emergency call handling. The industry is...

Reshaping Recovery: Technology's Influence on Treatment Courts

The challenges of substance use and mental health disorders affect many members of the public today. A number of these individuals become...

The Journey to ISO Excellence & Why It Matters for Forensic Labs

Upholding the highest standards of security is necessary for any crime lab or forensic unit due to the sensitive information they handle...

Helping Crime Victims Navigate and Recover – How Technology Can Lend a Hand

After a crime happens, victims often find themselves navigating a complex and daunting judicial system while grappling with the aftermath...