Guide

Overcoming Community Engagement Challenges

Emergency and non-emergency systems are experiencing a high volume of calls for routine requests or incident/case updates. At the same time, the public’s service expectations have increased exponentially due to private sector technology. Agencies need a way to move administrative and non-emergency requests away from emergency lines while still fulfilling community members’ needs.

Learn how modern community engagement solutions offer a better way to communicate and engage with the public and help your agency to refocus on higher priority issues and streamline workflows.

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