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Versaterm at APCO 2023: Uncover New Innovations in Emergency Communications

Updated: Oct 17, 2023

As the public safety landscape evolves, PSAPs and ECCs are adapting to take advantage of evolving communication technologies. Industry events, like APCO International’s Annual Conference & Expo (APCO 2023), provide a space where you can exchange valuable insights surrounding the latest trends in emergency communications while expanding your connections. These events also provide you with the opportunity to explore new solutions that can help you elevate your processes and meet community response expectations.

Connect With Us in Nashville, Tennessee

Join us at Booth 431 from August 6-9 and discover more about our expanding ecosystem and see what’s new with our solutions. With calls to 9-1-1 steadily increasing and communication methods constantly changing, we understand the challenges you face. Our applications are created to support you and your agency’s processes, helping you cover everything from call handling to community engagement. At APCO 2023, we are showcasing how these solutions are assisting emergency call takers, dispatchers, and operators in managing communication expectations and enabling more efficient call handling. The technology also helps streamline operations and offload administrative calls to reduce stress from swivel chair processes to high call volumes.

Versaterm CAD

Versaterm CAD is intuitive and customizable with an integrated GPS-aided routing system for a more efficient and coordinated response. Our proven solution will help you better manage emergency and non-emergency calls by removing "swivel chair" inefficiencies and offering a reliable way to allocate personnel where they are needed.

SPIDR Tech for Community Engagement

The SPIDR Tech solution enables public safety agencies to collect feedback from the community on their interactions with officers or other personnel while sending automated updates to 9-1-1 callers and reporting parties. Gathering this information helps leadership determine where improvement or praise is necessary and allows departmental morale and well-being to be prioritized.

Case Service Reporting for Non-Emergency Reporting

Versaterm’s Case Service Reporting is a Versaterm RMS add-on module that offers a one-of-a-kind conversational AI reporting system. This intelligent solution aids agencies in meeting your community members’ expectations for immediate service and extends your capacity to handle other priority incidents.

Discover More About These Solutions at APCO 2023

At Versaterm, we understand that public safety communications professionals need technology that supports and streamlines their work. By removing “swivel chair” processes, that moving from screen to screen, our combined ecosystem of solutions enable your team to more effectively manage calls and serve their communities by combining key functions onto one device. Don’t miss out on the opportunity to meet with our experts at Booth 431. They’ll be ready to discuss how you can use our ecosystem to improve your critical operations.

If you’d like to have a personal meeting or demo time, contact us (just click on those words) ahead of time to schedule your preferred time.

We look forward to seeing you there!


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