Reduce citizen frustration and increase caller satisfaction.
Empower dispatchers with the tools they need efficiently and effectively handle emergency calls.
Seamlessly upgrade to a single centralized database.
Upgrade from legacy 9-1-1 to Next Generation 9-1-1 (NG9-1-1) with seamless middleware integration. Empower dispatchers to allocate personnel quickly and safely, while better preparing first responders with the right situational information and necessary resources.
Manage calls efficiently
Improve productivity and call outcomes while maintaining quality.
Offers reliable, secure IP communications
Uses a highly secure protocol (HTTPS) browser-based interface with access levels set based on roles or selection of rights.
Eliminate “swivel chair” integration for a more accurate and efficient dispatch experience.
Gain Situational Awareness
Migrate to NG9-1-1 with i3CI that links ESInet to the 911 centers and allows PSAPs to receive emergency calls as SMS, video, and images.