We’re changing the way public safety agencies, labs, and court systems foster safer communities
What we do
We are on a journey to design an ecosystem of solutions for first responder agencies that create purposeful integrations across systems from their community to case closure.
Our selective portfolio growth strategy is focused on enhancing customer and user workflows to drive greater operational efficiency, leading to superior service and more equitable outcomes.
Versaterm is a global public safety solutions company helping agencies transform their organizations to meet tomorrow’s mission-critical and community needs today. Formed in 1977 by industry leaders, we are recognized as a trusted partner and advisor.
Our dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction and outcomes powered by innovative solutions developed with innovative technologies. We have a diverse, experienced team making a difference in the lives of those serving their communities, every day.
Public Safety Professionals Served
Years of Service
Our only mission is advancing yours. We continually support and invest in the long-term success of those who serve—and, we will always be there when called.
We seek to empower public safety agencies and professionals to foster safer communities through transparency, partnership, and
We are dedicated to public safety innovation through solutions and the service that sustains them, enabling our customers to meet the evolving needs of their communities.
We are driven to excellence
We are ambitious in our aims and accountable for their achievement. We never compromise on quality, innovation, and reliability. We continually strive to deliver exceptional customer service, solutions, and
support—always challenging ourselves to do more.
We are selfless
We rise by lifting others first—building trust through collaboration, empowerment, and unbiased intent. We project this attitude in everything we do and place shared goals above our own. We treat everyone with respect.
We are curious
We are a learning organization—insatiably curious and initiative taking—we always ask if there is a better way. We believe wonder fuels creativity, and enthusiasm is contagious. We love complex challenges and customers. It’s how we shine.
We are caring
We strive to make the lives of our customers and colleagues as enjoyable and satisfying as possible. Empathy, kindness, humility, and attentiveness are our hallmarks. We believe relationships matter most, and there is no greater focus than the care of our customers and colleagues. It’s our way of ensuring they have it all, without ever having to ask.
We are honest
We do what we say we will do, when we say we will do it and always try to do the right thing. We are proactive in every interaction and constantly focus on the minute particulars—creating an experience that is expertly edited and solutions that deliver what is truly needed, desired and meaningful.
We are customer obsessed
We are obsessed with making customers happy, investing in their long-term success, and delivering a positive experience at every touchpoint. We’re not commodity providers. We’re preferred partners—and, we value relationship longevity and loyalty above all else.
Versaterm’s Advisory Committee mandate is to consider the issues and demands that public safety agencies may face in the future and match those future trends to expectations in their information systems. Their meetings focus on the next five to ten years to understand policing trends and public safety in general. These expert opinions assist Versaterm in preparing and getting a head start on developing future products and product enhancements.
The committee comprises senior Versaterm users representing a mix of operational and technical expertise, such as Chiefs and Deputy Chiefs, IT managers, and other high-ranking officers from across North America, along with industry consultants and authorities PERF (Police Executive Research Forum).
Statement of Commitment Accessibility Plan
Versaterm is committed to providing a barrier-free environment for our clients/customers, employees, job applicants, suppliers, visitors, and other stakeholders who enter our premises and access our information. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005).
For more detailed information on our accessibility policies, plans, and training programs or to provide feedback, please contact firstname.lastname@example.org or call 613-820-0311.
Click here for a copy of Versaterm’s Multi-Year Accessibility Plan. This document is available in alternate formats upon request.