Versaterm acquires Komutel, leading next-gen 9-1-1 software developer
Versaterm Public Safety has acquired Komutel (www.komutel.com), a leading provider of highly innovative emergency services telecommunications and interoperability solutions for NextGen 9-1-1. In addition to a fully compliant NG9-1-1 call handling solution, Komutel is a leading provider of multimedia and voice logging recorders as well as middleware for the transition from legacy 9-1-1 to NG9-1-1.
Since its launch in 2001, Komutel’s communications software has emerged as a solution of choice among 9-1-1 call takers in Canada, serving some of the largest agencies in the country. Komutel will soon be doing the same in the United States and offer a wide range of breakthrough software tools designed to address real-world response limitations of analog 9-1-1 calls and enable emergency services professionals to overcome this “digital divide.”
“With this acquisition, Versaterm’s support-centric approach now extends into the 9-1-1 side of the emergency services communications center where Komutel has set the industry standard for software solutions,” said Warren Loomis, Versaterm CEO.
Together with Komutel, Versaterm will now extend its world-class customer service into the 9-1-1 side of the emergency communications center while the Versaterm R&D roadmap designs a deep integration of Komutel’s 9-1-1 call handling tools with Versaterm vCAD empowering a seamless call-for-service-to-dispatch experience. In addition, Versaterm’s customers will be able to fully leverage Komutel’s experience deploying purpose-built, end-to-end middleware solutions to effectively navigate into the NG9-1-1 era.
Komutel is Versaterm’s sixth acquisition since 2020 (joining JusticeTrax, SPIDR Tech, Adashi Systems, eJust Systems and TechVoice) and shares a key, common trait with all of our additions: delivery of a proven technology solution that uniquely addresses the real-world challenges of emergency service professionals.