Guide
10 Critical Questions Every Agency Should Ask Before Buying a CAD System
Your Computer-Aided Dispatch (CAD) system is more than just software, it’s the operational backbone of your public safety agency that supports everything from 9-1-1 call intake to incident response and resource allocation. With technology evolving rapidly and agencies under growing pressure to do more with less, selecting the right CAD solution is a strategic decision. It can affect how well your team works and how much your community trusts you.
These 10 questions can help your agency make a smarter, future-ready CAD investment whether you’re replacing a system or launching a new system.
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