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For over 4 decades, Versaterm has specialized in Public Safety software, used by first responders across Canada and the US, such as 911, Police, Fire and Emergency Medical Services. Our number one priority is Customer Support. At Versaterm, we have dedicated support teams to ensure these critical systems are available around the clock. We hire a wide diversity of talented people who care about making a difference. The people who answer phone calls and emails are seasoned prog

Versaterm’s Search Nearby feature provides users with a quick and easy way to see crimes that have occurred near a specific address of interest (very similar to using a Google search for nearby restaurants around your hotel). Using your RMS data, the Search Nearby feature quickly identifies emerging crime patterns, which can help link vehicles or suspects to multiple events and assists in the redeployment of resources to targeted Patrol areas. This helpful feature does not re

Versaterm’s new vCAD Status Dashboard gives Command Staff real-time and visual insights into their Police, Fire and Emergency Management operations. This public safety dashboard provides flexible ways to visualize real-time data using various chart types, helping to focus in on metrics such as call volume, available units, and response times. By helping public safety agencies manage their resources, the vCAD Status Dashboard is yet another way Versaterm brings innovation and

Made for detectives, Versaterm’s Case Management dashboard equips law enforcement agencies with a powerful tool to conduct criminal case investigations. Whether investigating a major case or simply managing their workload, Versaterm’s latest innovations was designed to maximize efficiencies. In Versaterm’s Case Management dashboard, with just one look, investigators can quickly view the essential info on cases they are working on, such as the type of offense, status of the ca

As a Patrol Supervisor, reviewing officers’ reports and providing them with feedback is so easy with Versaterm’s new Report Approval Notes feature. In Versaterm’s latest MRE version, Patrol Supervisors can attach notes to any field and to any section of narrative text to provide valuable feedback to officers on what needs to be corrected. This feature makes it easy for officers to quickly see what needs to be corrected, allowing them to make the corrections and move onto the

Ottawa is known as one of the largest and most respected tech hubs in Canada and has been ranked twice in the past five years, as one of the best cities to live in Canada by Money Sense Magazine. So what makes Ottawa such a great city to live in? Prosperous Economy: Ottawa employs 72,000 in the tech sector alone and has the lowest unemployment rate at 5%. We have a fantastic culture scene, and the median income is around $91,000. Combine that with stable and well-paying gover

The ability to visually display linkages between people is now available with Link Analysis, an exciting new feature available in the vRMS. Link Analysis helps investigators visually identify linkages between people by comparing elements such as associates, phone numbers, and associates within events (such as Incident Reports, Field Contacts and Gang Records). Your RMS has tons of data. See how Link Analysis can quickly provide meaning to your data. Talk to your Versaterm Acc

A great feature that gives you the information you need to do your job! Versaterm is proud to announce that CPIC photos are supported in the Versaterm product suite, and we are the first vendor to implement this new feature in collaboration with the RCMP. Photos can be added, queried, and maintained in the vRMS and vCAD, allowing officers, investigators, and dispatchers the ability to view photos attached to CPIC records. Talk to your Versaterm Account Manager for more inform