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Versaterm - Sales Operations Specialist (Ottawa, ON) 
SOS-OT-VPS 1121-22


Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 40 years.  We provide industry-leading products in mission-critical areas for Police, Fire, and EMS agencies across North America, the Caribbean, and Australia.


As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time.  Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals who are dedicated to client service excellence.


The Sales Operations Specialist will support the Sales Operations Manager in ensuring the Global Sales Team(s) are set up for success and following an effective Sales Process. The SOS will monitor Sales Pipeline Accuracy, assist with Sales Onboarding & Training, Audit Closed-Won Orders, Review CRM Data Integrity, and work with the sales Operations team to complete ad-hoc projects, and document processes. The SOS will liaise heavily with Business Unit Leaders and Key Stakeholders from Finance, Product Management, Operations, Marketing, and Sales.


You are well organized, self-directed team player. Skilled at relationship building and change management. Comfortable with day-to-day tasks and taking on new projects. Confident enough to liaise with key stakeholders and ask important questions. Process and procedure-oriented with experience supporting Sales Teams and working out of a CRM Tool. You thrive in a fast-paced environment and can adapt to changing priorities when new deadlines arise. Proactive when it comes to CRM data integrity, and happy to support your teammates.


  • College Diploma, Bachelor’s Degree

  • Salesforce Administrators Credentials (Asset)

  • 2-5 Years in a Sales Supporting Role

  • Experience with a CRM Tool, preferably

  • Experience with cleaning and organizing data in Excel

  • Bilingualism (Asset)



  • Excellent analytical, organizational, and time management skills

  • Accountability for actions and results can work with strict deadlines

  • CRM Tool Experience, Subject matter expertise in Traditional Sales Processes & Procedures

  • Excellent at Relationship Building, Team Player


Please email your resume to the address provided indicating where you saw the posting.  Place the Job Posting Number, followed by your first and last name, in the subject line. Your application can not be processed without this information.

Email to:

Subject Line: SOS-OT-VPS 1121-22 followed by your first & last name

Deadline: December 8th, 2022

We thank all applicants for their interest.  Only those selected for an interview will be contacted.  Please note that we do not accept phone or email inquiries regarding ongoing competitions.  We are in the process of developing a hybrid work environment.   

VTM Sales Opeatons Specialit
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