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Versaterm - Cloud Automation & System
Administration Specialist - Ottawa, Ontario 


Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 40 years.  We provide industry-leading products in mission-critical areas for Police, Fire, and EMS agencies across North America, the Caribbean, and Australia.


Versaterm has an immediate opening for a cloud automation and system administration specialist to join their Ottawa office. As part of the Cloud team, you will assist in the day-to-day maintenance and monitoring of Versaterm’s suite of applications deployed in the AWS cloud. You will be adding automation to existing workflows to increase efficiencies and minimize system downtime. You’ll work with the application teams to help them adapt to cloud methodologies. Your duties will primarily involve writing and maintaining Ansible, Packer, and Terraform code, as well as creating shell scripts to help with the application, infrastructure, and cloud service configuration and deployments.


  • Ongoing vCloud maintenance, monitoring, and administration

  • Periodical patching of Linux operating systems, Versaterm application code, and cloud-based databases within the various vCloud environments

  • Maintenance and administration of system and infrastructure automation code using Ansible, Packer, Terraform, and Shell scripts

  • Research and development with cloud services. Primarily AWS, but could expand to other cloud providers in the future

  • Assist application teams with cloud implementations.

  • Implement and manage system and application monitoring dashboards using Prometheus, Grafana, and AWS CloudWatch Metrics

  • Ad-hoc system and infrastructure automation as required.

  • Configuration and administration of federated identity authentication and brokering using Apache mod_auth_openidc, OIDC and SAML protocols, Azure AD, Auth0

  • Availability outside of typical office hours may be required for scheduled system patching or on-call support of cloud assets.


  • Computer science degree or equivalent

  • Software development skills using programming and scripting languages such as Shell scripting, PHP, and Perl. 

  • Strong Familiarity with Unix or Linux system administration and troubleshooting.

  • Knowledge of automation tools and code using Ansible, Terraform, and Packer is an asset.

  • AWS cloud solutions architect experience is an asset.

  • Exposure to XML, XSL, JSON, Web Services (REST, WSDL), and other leading-edge inter-system collaboration techniques

  • Understanding of client/server applications and experience with WebSocket/socket/HTTP/SSL communications

  • Experience working with a variety of Relational DBs such as SQL Server, PostgreSQL, Oracle, IBM IDS (formerly Informix), or other large-scale RDBMS


Email your resume and cover letter to the address provided indicating where you saw the posting.  Place the competition number, followed by your first and last name, in the subject line. 


Email to:

Competition Number: CE-OT-VPS-1114-22 followed by your first & last name

Deadline:  November 21st, 2022


We thank all applicants for their interest.  Only those selected for an interview will be contacted.  Please note that we do not accept phone or email inquiries regarding ongoing competitions.



Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment.  Accommodation is available, on request, throughout all aspects of the selection process.  These principles apply to the terms and conditions of employment at Versaterm.  

For detailed information on our accessibility policies, plans, and training programs please contact

vtm Cloud Automaton
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