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Versaterm - Sr. Salesforce System Architect (Ottawa, ON) 


Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 40 years.  We provide industry-leading products in mission-critical areas for Police, Fire, and EMS agencies across North America, the Caribbean, and Australia.


We seek committed and talented individuals who welcome the opportunity to learn and work with modern techniques and tools, travel to client sites across North America, work closely with our client community to help them address real-world problems, and have meaningful input into our direction and products.


Versaterm offers a competitive salary and benefits package, including standard medical, dental, and disability provisions. We also support our employees’ work-related goals and reward them with performance-based bonuses. All employees are subject to a security profile check.


We are seeking a highly experienced Salesforce Admin or Architect to design, develop, and implement the functional architecture of our Salesforce system & Revenue Technologies. This role is critical in driving the strategic direction and architecture of these systems, as well as ensuring their seamless integration and optimal performance. The Systems Architect will also have a blended responsibilities of Salesforce Administration and will be responsible for the day-to-day maintenance and operation of the Salesforce system, including data management, user management, and troubleshooting while overseeing junior staff members.


Has a proven track record of helping drive revenue growth through technologies, and experience leading and executing on large-scale integrations with


  • Lead, Design & Develop the strategic direction and architecture of our Salesforce Instance and other revenue technologies (Customer Success, Finance, Marketing, Operations Tools, etc.). 

  • Ensure seamless integration and optimal performance of all systems.

  • Manage a junior team member who will assist with day-to-day tasks & quarterly projects.

  • Collaborate with other departments, such as Sales and Marketing, to ensure that our systems align with business objectives.

  • Continuously improve and optimize our systems to drive revenue growth.

  • Stay up to date with the latest developments in Salesforce and other revenue technologies.

  • Create & maintain documentation of the Salesforce System Architecture and Integration.

  • Translate Business Requirements into Functional Salesforce Solutions.

  • Stay up to date with the latest developments in Salesforce and other CRM Technologies.


  •  Excellent Communication & Collaboration Skills

  • Ability to work in fast-paced, dynamic environment.

  • Strong Understanding of Salesforce functional Architecture and business process

  • Experience with custom Development and Managing large- scale Integration Projects

  • Salesforce Administrator Certification is a plus.

  • Public Safety Industry Experience is a plus.


Email your resume to the address provided indicating where you saw the posting. Place the competition number, followed by your first and last name, in the subject line. Your application can not be processed without this information.


Email to:

Subject Line: SSA-VPS-OT-0119-23 followed your first & last name

Deadline: February 2nd, 2023


We thank all applicants for their interest.  Only those selected for interview will be contacted.  Please note that we do not accept phone or email inquiries regarding on-going competitions.  We are in the process of developing a hybrid work environment.   

Sr. Salesforce System Architect
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