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SPIDR TECH - Cloud Infrastructure Engineer | Remote


Versaterm Public Safety is changing the relationship between public safety agencies and their software providers. Everything we do originates from our focus on customer experience and outcomes.  


SPIDR Tech, a Versaterm Public Safety company, provides the world’s first automated customer service platform for public safety, allowing agencies to optimize their operations and build trust with their communities. Our platform automatically provides updates to 9-1-1 callers and victims of crime, in addition to surveys that provide insight into their direct experiences with the agency. 


SPIDR Tech is a fully remote company. This position is 100% remote and full-time. 



We are seeking an experienced Cloud Infrastructure Engineer to maintain, improve, and scale the infrastructure that powers our platform.  


In this role, you would be primarily responsible for improving the security posture of our services through improving the tooling, automation, and processes involving our cloud-based infrastructure. Specifically, you would:  


·  Own and maintain our cloud-based platform’s infrastructure 

·  Harden and improve the security posture of our existing systems 

·  Introduce and improve tooling to further automate governance and compliance 

·  Implement a Continuous Delivery pipeline for software releases 

·  Add monitoring and alerting to track performance for service level agreements 

·  Own and manage compliance with the FBI CJIS Security Policy 

·  Monitor the health of our systems and respond to potential incidents 



·  Computer science degree or equivalent 

·  Minimum 5 years of work experience in a related competency 

·  AWS cloud solutions architect experience is an asset. 

·  AWS Certification is an asset



·  Proficient in infrastructure security concepts and best practices 

·  Proficient in AWS administration (EC2, EKS, CloudFormation, IAM, S3, ELB) 

·  Proficient in Kubernetes (administration, Helm chart development) 

·  Proficient in PostgreSQL server administration (high availability, scaling) 

·  Proficient in Linux system administration 

·  Familiar with Docker (or other equivalent containerization technology) 

·  Preferred experience with SOC 2 

·  Preferred experience with Ruby on Rails 



Email your resume and cover letter to the address provided indicating where you saw the posting and noting your salary expectations.  Place the Job Posting Number, followed by your first and last name, in the subject line.  Your application can not be processed without this information.


Email to:

Subject Line: CIE-ST-11-16-22 followed by your first & last name

Deadline: November 30th, 2022


We thank all applicants for their interest.  Only those selected for an interview will be contacted.  Please note that we do not accept phone or email inquiries regarding ongoing competitions.  We are in the process of developing a hybrid work environment.   

SPIDR Tech - Cloud infrustructure
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