top of page

Experience the Latest in 9-1-1 Communications with Versaterm at NENA 2024

Mobile devices, immediate service expectations and more have transformed emergency and non-emergency call handling.  The industry is adapting to meet the needs of modern communication by implementing Next Generation 9-1-1 to expand the capacity and reliability of our decades-old system. At the NENA 2024 Conference & Expo, attendees have the perfect platform to expand their knowledge, exchange ideas and discover new solutions to meet the evolving demands of 9-1-1 operations.  

 

Connect With Us in Orlando, Florida 

Join us at Booth 1027 from June 30 to July 1 to discover how our purpose-built ecosystem is helping public safety agencies achieve new efficiencies, deliver exceptional experiences and foster safer communities. At NENA 2024, we are highlighting tools that help teams like yours streamline efficient and reliable call handling and dispatch workflows while effectively managing staff wellbeing: 

  • Versaterm CAD: A customizable system that enables you to achieve a more efficient response with both an on-premises and CJIS-compliant cloud-based option, mobile extensions for improved field response and an integration with Versaterm RMS that brings knowledge of the entire department to your patrol vehicle. 

  • Versaterm CommunityReport: Automates routine requests for service and generates a review-ready report, streamlining your agency’s non-emergency workflow by offloading these calls to an AI-powered virtual investigator 

  • Versaterm CallTriage: The AI technology effectively triages non-emergency calls and provides automated resolution to a portion of requests without the need for staff to engage with the caller on non-emergency phone line(s) 

  • Versaterm SPIDR Tech: An automated customer service solution that sends text messages and emails directly to 9-1-1 callers, reporting parties and crime victims, along with mobile-friendly surveys to community members who interact with an agency 

  • Komand911: A next generation emergency call management solution for Canadian PSAPs and ECCs that provides a unified platform for managing all aspects of emergency call handling by integrating data from several information sources into a single modular and browser-based interface 

 

Meet the Versaterm Mindbase Team 

In May, we welcomed Mindbase to the Versaterm family. Built by former first responders and clinicians with a mission to end the mental health crisis within public safety, Mindbase takes a proactive approach to addressing support for mental and emotional challenges. During NENA 2024, the Mindbase team will be at Booth 211 ready to discuss how your agency can benefit from a single, always-on application that enables personnel to connect with their trusted peers and access clinically backed resources, agency-specific resources, national crisis helplines and more. 

 

Learn More at NENA 2024 

The public’s expectations for service from public safety agencies will continue to increase due to advancing technology in the private sector. At Versaterm, our purpose-built ecosystem is prepared to meet these growing demands. From call handling to community engagement, our innovative solutions reinforce the entire public safety process. Don't miss out on the opportunity to connect with our teams at Booths 211 and 1027 during NENA 2024. Discover how our ecosystem can help you make service excellence the new standard in your community. 

 

Before you join us in Orlando, learn more about our ecosystem and discover how public safety agencies benefit from Versaterm solutions: 

Comments


Stories
bottom of page