Versaterm - IT System Administrator (Ottawa, ON)


Versaterm Public Safety is an Ottawa-based vertical market software company that has been in business for over 40 years.  We provide industry-leading products in mission-critical areas for Police, Fire, and EMS agencies across North America, the Caribbean, and Australia.


As a result of significant growth, we are looking for top-notch professionals to join us during this exciting time. Our clients rely on us to provide exceptional 24/7 support, and we depend on a team of top-notch professionals dedicated to client service excellence. 



As a Systems Administrator, you are a highly motivated and experienced individual with proven technical, analytical, and business skills. You are the prime contact for major projects related to new hardware and software implementations focused on integrating business units and multisite environments. You will support and maintain our corporate networks, VPNs, VoIP, desktop computing, VMware virtualization, Microsoft 365, and cloud-based application services. Additionally, you maintain an on-premise HPE server farm, SANs, and Veritas NetBackup.


Be prepared to answer a wide variety of questions from across the corporation. You are expected to plan your work and work your plan while following change management policies and documenting new configurations. Occasionally you will provide 3rd tier technical support for infrastructure-related issues and questions directly with our police customers and their IT staff.



Will have experience with:

- Cisco networking

- Palo Alto next-generation firewalls

- Microsoft 365, SharePoint, Teams, and PowerShell

- Microsoft Server, Active Directory, Multi-Factor Authentication, DNS, and DHCP Services

- VMware vSphere, vSphere Replication, VMware Fusion/Workstation, and RedHat Linux

- Intel servers and fiber channel storage equipment

- Ability to quickly analyze and troubleshoot complex infrastructure issues

- Above average communication skills, both oral and written

- Must be able to obtain and maintain a Security Clearance

- Cisco CCNA, CCNP, CCIE certifications, or similar training

- Take pride in your work and have a passion for efficiently delivering high-quality work



- University degree or College diploma in computer networking

- Computer administration or computer science, combined with 5+ years of LAN networking

- Active Directory, Multi-factor authentication, and Office365 experience



- Patience while multi-tasking

- Excellent analytical, organizational, and time management skills 

- Accountability for actions and results, maturity, self-disciplined, focused

- An effective listener capable of quickly understanding the requirements

- Derive time estimates and be comfortable with your ability to deliver quality within your estimates

- Express oneself in clear, concise English writing and speaking

- Interact with peers to develop the best way of proceeding



Email your resume and cover letter to the address provided, indicating where you saw the posting. Place the competition number, followed by your first and last name, in the subject line. Your application can not be processed without this information.


Email to:

Subject Line: ITSAOT-0509-22 followed your first & last name

We thank all applicants for their interest. Only those selected for an interview will be contacted. Please note that we do not accept phone or email inquiries regarding ongoing competitions. We are in the process of establishing a hybrid working culture that will require an in-office presence and offers the opportunity to work from home.


Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm Public Safety. For detailed information on our accessibility policies, please contact