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Database Administrator / Technical Specialist

WHO WE ARE

 

For over 40 years, we’ve been an Ottawa-based software organization with an enviable reputation for providing industry leading products in mission-critical areas. Our client community includes Police, Fire, and EMS agencies across North America. They depend on us for our exceptional 24/7 support, and we, in turn, depend on our team of top-notch professionals.

This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. Join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on their communities they serve.

 

A CAREER WITH VERSATERM

 

We support our employees in building their skill sets and defining their own career paths. You will have the opportunity to:

  • Work closely with our client community to help them address real world problems.

  • Have meaningful input into our direction and products.

  • Hold yourself to the highest standards and take pride in your work.

  • Engage with teammates to foster knowledge exchange, mentorship, and constructive feedback.

  • Help protect and save lives by providing essential tools to public safety professionals, including 911 dispatchers, emergency responders, records staff, investigators, command staff, etc.

 

THE ROLE

 

Versaterm has an exciting opportunity to join our talented and dedicated team!

 

The Database Administrator / Technical Specialist is an IT professional responsible for supporting mission critical technologies in Police, Fire and EMS environments.  The successful candidate for this position enjoys working in a dynamic, fast-paced, collaborative team environment and interacting with clients.  We are seeking a self-starter, who is continually considering ways to improve their own efficiency and the team’s productivity.

 

Roles and Responsibilities

  • Assist application support specialists and end-users in troubleshooting, diagnosis, and fixing of issues related to database environment and provide solution for issues and problems.

  • Provide operational support to incident management, change management, release management projects.

  • Assist with strategy and execution of migration from on-premise Informix, Oracle and PostgreSQL to AWS RDS/Aurora.

  • Conduct database optimization review of all aspects of database performance, installation, configuration, design, capacity planning, load-testing, and performance benchmarks.

  • Proactively monitor performance and ensure availability of AWS database environments.

  • Maintain database security by implementing the security policies, evaluating trends, anticipating security requirements, and applying security patches and fixes to database environment.

  • Provide technical advice, subject matter expertise, and guidance on the analysis, interpretation and evaluation of complex database features to continuously enhance the database environment according to emerging technologies.

  • Work effectively on several concurrent client and/or internal projects

  • Provide emergency off-hours support

 

Qualifications

  • Degree/Diploma in computer science or related field

  • Minimum of 5 years experience in database administration and data/database related field of expertise.

  • Certification in database technology platforms such as AWS RDS or MS SQL is an asset.

 

Desired Skills

  • In-depth knowledge of and experience working with two or more of MS SQL, PostgreSQL, Oracle, Informix, AWS RDS.

  • Expertise with core database modeling fundamentals, database optimization, query construction, and database architecture.

  • Experience designing and building scalable, distributed, fault-tolerant, high-uptime data systems.

  • Excellent knowledge of database security, backup and recovery/restore, performance monitoring, disaster recovery and business continuity planning.

  • Background with Linux operating system

  • Experience in working under virtualized environment (VMware).

  • Experience with cloud services (AWS, Microsoft Azure) an asset.

  • Ability to work independently and as an integral part of a cross-functional team

  • Excellent interpersonal and communication skills.

  • Excellent problem solving and time management skills to handle multiple activities.

  • Ability to obtain a Government of Canada Reliability security clearance.

 

 

WHAT WE OFFER

 

Versaterm offers a challenging and rewarding work environment, providing:

  • Competitive salary

  • Comprehensive benefits package (Health, Dental, Medical, Vision)

  • Group RRSP plan

  • Starting 3 weeks vacation

  • Compensated bus passes

  • Company-hosted social events and activities

  • Open-plan offices with standing desks

 

HOW TO APPLY

Even if you don’t meet all the pre-requisites, we encourage you to apply. Respond with your resume and cover letter to jobs@versaterm.com. Please note that only resumes with appropriate cover letters will be considered.