Administrative Assistant & Reception

Position Title:   Administrative Assistant & Reception

Classification:   Full time         

Location:          Ottawa, ON

Reporting Into: VP Finance and Administration



Versaterm Public Safety is an Ottawa-based software organization that has been in business for over 40 years. During that time, we have built an enviable reputation for providing industry-leading software products to support mission-critical public safety services in communities across North America. Our clients include Police, Fire, and EMS agencies, who depend on our software and on our exceptional 24/7 support to keep their communities safe. We in turn, depend on our team of top-notch professionals to deliver to and exceed our clients’ expectations.


This is an exciting time for us! We are currently experiencing significant growth, with increased sales of our software products as well as through M&A. Join us as we continue to innovate, focusing on creative and seamless solutions that allow our employees and our customers to focus on the communities they serve.




We are searching for a highly organized and detail-oriented Administrative Assistant to support Versaterm’s business operations at our headquarters in Ottawa, ON. The Administrative Assistant is expected to perform a variety of office support activities to ensure smooth and efficient day-to-day business operations, support employees and managers in organizing their daily business activity, be responsible for confidential and time-sensitive material, receive and screen incoming calls and emails, and ensure that tasks are completed accurately, with high quality and in a timely manner.


  • Receive and direct incoming calls and emails. Bilingualism is an asset but is not a requirement.

  • Coordinate and schedule internal meetings and travel arrangements.

  • Organize and facilitate company social and corporate events.

  • Coordinate office fundraising for company charities.

  • Greet, assist, supervise, and direct visitors in a professional manner.

  • Review, sort, and distribute incoming and outgoing mail and couriers.

  • Fax, photocopy, and scan documents as required.

  • Maintain electronic and paper filing systems.

  • Maintain and monitor office supply inventory levels and place orders as needed.

  • Coordinate building and office equipment maintenance.

  • Ensure a clean work environment.

  • Other duties as assigned.



  • Prefer a certificate or diploma from a recognized administrative program 

  • Two to three years of office administrative or related experience

  • Well-organized, team player that can also work independently.

  • Open to others’ ideas and exhibits flexibility and the willingness to try new things. 

  • Detail-oriented with the ability to multitask.

  • Excellent knowledge of MS Office; comfortable learning new technical systems, as needed.

  • Excellent written and verbal communication, and interpersonal skills.


Respond with your resume and cover letter to Please note that only resumes with appropriate cover letters will be considered.


Versaterm is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, color, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.


If you require accommodation during the interview process, please advise when contacted for an interview.